Terms of service

Terms & Conditions

Last updated: January 2026

These Terms & Conditions (“Terms”) govern your use of our website and the purchase of products from Nacci Hearing (“we,” “us,” or “our”). By accessing this website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

Use of Website

You agree to use this website for lawful purposes only. You may not use this site in a way that could damage, disable, or interfere with its operation or attempt to gain unauthorized access to any portion of the site.

Products & Services

We sell hearing aid supplies including, but not limited to, filters, domes, and oils.

All products are intended for general hearing aid maintenance only and are not a substitute for professional medical advice, diagnosis, or treatment.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities purchased per order

  • Refuse service to anyone for any reason permitted by law

Medical Disclaimer

Information provided on this website is for educational and informational purposes only.

Nothing on this site constitutes medical advice. Always consult a qualified hearing healthcare professional regarding hearing loss, tinnitus, or device use.

By purchasing supplies from us, you acknowledge that you are responsible for ensuring product compatibility and proper use.

Pricing & Payment

All prices are listed in U.S. dollars.

We reserve the right to change pricing at any time without notice. Prices in effect at the time of purchase will apply.

Payment must be received in full before orders are processed or shipped.

Shipping

All orders are shipped via USPS standard mail only, without tracking, and within the United States.

By placing an order, you acknowledge and accept:

  • No expedited shipping options

  • No tracking availability

  • Possible delivery delays beyond our control

Please refer to our Shipping Policy for full details.

Returns & Refunds

Hearing aid supplies are considered personal care items.

  • Opened or used items are not eligible for return or refund

  • Returns may be considered only for unopened items within the stated timeframe

Please review our Returns & Refund Policy for complete terms.

Order Accuracy

It is your responsibility to ensure:

  • Shipping address accuracy

  • Product compatibility

  • Correct quantities and selections

We are not responsible for errors made during checkout by the customer.

Intellectual Property

All content on this website—including text, images, logos, graphics, and branding—is the property of Nacci Hearing and may not be copied, reproduced, or used without written permission.

Limitation of Liability

To the fullest extent permitted by law, Nacci Hearing shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Nacci Hearing from any claims, damages, or expenses arising from your misuse of our website or products or violation of these Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will be effective immediately upon posting. Continued use of the website after changes constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: hello@naccihearing.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)