Nacci Hearing is a boutique, concierge-style hearing care practice dedicated to providing an elevated, human-centered experience for every patient. We blend exceptional clinical care with warm hospitality, cutting-edge technology, and a deep commitment to long-term patient outcomes. Our team is small, collaborative, and driven by purpose—we stand for preventing cognitive decline, improving quality of life, and reshaping what hearing healthcare feels like.
Rachel Smith has been a dedicated hearing care provider since 2016, known for her compassionate approach and commitment to personalized care. With over 25 years of experience in healthcare, Rachel brings both expertise and heart to every patient relationship.
A native of Golden, Colorado, Rachel holds both a Bachelor of Arts and a Bachelor of Science from Adams State College. She also earned a degree in Human Health Sciences from the American University of Antigua College of Medicine in 2012. Her diverse academic and clinical training has shaped her deeply personalized style of care.
In 2022, Rachel and her husband Blake founded The HearingSmiths (now Nacci Hearing) with a shared mission: to provide high-quality, individualized hearing care with integrity and warmth.
Outside of the clinic, Rachel enjoys practicing yoga and living a plant-based lifestyle. She’s also passionate about environmental causes and dreams of one day contributing to efforts that help clean and protect our oceans.
With 16 years of experience in the pharmacy field, Blake Smith brings a deep commitment to patient care, attention to detail, and a passion for helping people live healthier, fuller lives. His background in pharmacy laid a strong foundation in both science and service—skills that seamlessly translate into his work in hearing healthcare.
Blake also personally lives with tinnitus, which he manages using hearing devices. This firsthand experience gives him a unique and compassionate understanding of what many of his patients are going through. His journey fuels his dedication to providing not just treatment, but real support and empathy for those navigating hearing challenges.
Now focused on improving hearing health, Blake combines his clinical knowledge with a warm, patient-centered approach to ensure every person who walks through the door feels heard, informed, and empowered.
Blake and his wife, Rachel, co-founded Nacci Hearing to reflect their shared vision of truly personal, high-quality care. Outside the clinic, Blake enjoys spending time with their dog, Nisha Moon, and taking Rachel and Nisha on golf-cart rides through the Serenbe community.
Kaitlin Fournie brings a background in concierge-level service, operations, and patient experience, with a strong focus on creating calm, welcoming, and highly personalized interactions. She is known for her thoughtful communication, attention to detail, and ability to support both patients and care teams in high-touch environments.
With experience working alongside healthcare professionals and supporting day-to-day clinical flow, Kaitlin helps ensure each patient feels informed, comfortable, and cared for from the first point of contact. She is deeply aligned with Nacci Hearing’s relationship-driven, education-first philosophy and is excited to grow within a practice that prioritizes long-term wellness and meaningful connections.
Outside of the clinic, Kaitlin enjoys spending time with her family, reading , and getting outdoors for long walks and hikes.
(Lancet Commission on Dementia Prevention, 2020)
Serenbe is an award winning biophilic community that connects people to nature and each other.
Each of Serenbe’s hamlets have complementary commercial centers focused on the elements of a well-lived life: arts for inspiration, agriculture for nourishment, health for wellbeing, play for a joy-filled life, and education for awareness.
Fresh food is another of Serenbe’s natural assets, with a 25-acre organic farm, seasonal Saturday Farmer’s Market, thriving CSA program and edible landscaping, including blueberry bushes along paths and sidewalks.
Year-round cultural events include outdoor performances from Terminus Modern Ballet, regional theatre, film series, culinary workshops and festivals, music events, and lectures, boutique shopping, art galleries, wellness services and trail riding, plus visiting artists in residence with classes, dinners and talks.
Serenbe is a place you can enjoy for a meal, a weekend or call home for a lifetime.
